Provider
HubSpotIncident detail
"SSO Login Failure: Team Members Encounter 'portal_not_configured' Error on HubSpot Access"
Resolved incidentMinor3 affected services
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Timeline
Incident updates
Every update HubSpot posted, oldest to newest, exactly as it appeared on their official status page.
Monitoring
We've addressed the issue that caused SSO Login to be partially unavailable in all affected regions since 02:32 PM (UTC -04:00). We're monitoring performance closely to ensure the tools recover properly.
The information on this page reflects our understanding of the incident and impact at the time of the update.
Resolved
Between 02:32 PM (UTC -04:00) and 02:38 PM (UTC -04:00), all customers in all affected regions experienced issues with SSO Login. This was caused by a server impairment. As of 02:38 PM (UTC -04:00), our SSO Login are working properly and the incident has been fully resolved.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.
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