{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-13T10:00:28.727Z"
  },
  "data": {
    "id": "incident_statuspage_hubspot_0ptmz2rwbgkn",
    "slug": "hubspot-sso-login-failure-team-members-encounter-portal-not-configured-error-on-2026-04-06-z2rwbgkn",
    "title": "\"SSO Login Failure: Team Members Encounter 'portal_not_configured' Error on HubSpot Access\"",
    "summary": "\"SSO Login Failure: Team Members Encounter 'portal_not_configured' Error on HubSpot Access\"",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-04-06T18:59:26.815+00:00",
    "updatedAt": "2026-04-06T19:08:12.128+00:00",
    "resolvedAt": "2026-04-06T19:08:12.11+00:00",
    "provider": {
      "slug": "hubspot",
      "name": "HubSpot"
    },
    "affectedServices": [
      {
        "slug": "hubspot-api",
        "name": "APIs & Integrations"
      },
      {
        "slug": "hubspot-crm",
        "name": "CRM & Sales"
      },
      {
        "slug": "hubspot-marketing",
        "name": "Marketing & Automation"
      }
    ],
    "links": {
      "html": "/incidents/hubspot-sso-login-failure-team-members-encounter-portal-not-configured-error-on-2026-04-06-z2rwbgkn",
      "api": "/api/v1/incidents/hubspot-sso-login-failure-team-members-encounter-portal-not-configured-error-on-2026-04-06-z2rwbgkn",
      "providerHtml": "/providers/hubspot"
    },
    "impactSummary": "HubSpot reported a none event for the affected tracked services.",
    "source": {
      "id": "source_hubspot_status",
      "kind": "official_api",
      "name": "HubSpot Status",
      "checkedAt": "2026-07-13T09:55:02.054+00:00",
      "officialUrl": "https://status.hubspot.com",
      "statusPageUrl": "https://status.hubspot.com"
    },
    "updates": [
      {
        "id": "update_statuspage_hubspot_0ptmz2rwbgkn_sfqm4kcf90sj",
        "status": "monitoring",
        "body": "We've addressed the issue that caused SSO Login to be partially unavailable in all affected regions since 02:32 PM  (UTC -04:00). We're monitoring performance closely to ensure the tools recover properly.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
        "createdAt": "2026-04-06T18:59:27.083+00:00"
      },
      {
        "id": "update_statuspage_hubspot_0ptmz2rwbgkn_gppcjdnjtcgx",
        "status": "resolved",
        "body": "Between 02:32 PM  (UTC -04:00) and 02:38 PM  (UTC -04:00), all customers in all affected regions experienced issues with SSO Login. This was caused by a server impairment. As of 02:38 PM  (UTC -04:00), our SSO Login are working properly and the incident has been fully resolved.\n\nHubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.\n\nThe information on this page reflects our understanding of the incident and impact at the time of the update.",
        "createdAt": "2026-04-06T19:08:12.11+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}