Provider
Grafana CloudIncident detail
Prometheus Datasource Errors/Outage in prod-us-east-0
Resolved incidentMajor
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Timeline
Incident updates
Every update Grafana Cloud posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We’re currently investigating an issue affecting Prometheus datasources causing 500 internal or Unexpected errors. Our team is actively working to identify the cause. Thank you for your patience.
Investigating
We continue to investigate an issue affecting Prometheus datasources causing intermittent timeouts and unexpected errors, primarily impacting alert rule evaluations.
Our team is actively working to identify the cause. Thank you for your patience.
Investigating
We are seeing recovery across affected Prometheus datasources, and error rates have significantly improved.
The service is recovering without any required customer action, and our team continues to monitor stability while we investigate the underlying cause.
We’ll provide another update as we learn more.
Resolved
This incident has been resolved. Thank you for your patience.
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