Skip to content

Incident detail

Prometheus Datasource Errors/Outage in prod-us-east-0

Resolved incidentMajor

Timeline window

to

Get alerted the next time Grafana Cloud breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We’re currently investigating an issue affecting Prometheus datasources causing 500 internal or Unexpected errors. Our team is actively working to identify the cause. Thank you for your patience.

  2. Investigating

    We continue to investigate an issue affecting Prometheus datasources causing intermittent timeouts and unexpected errors, primarily impacting alert rule evaluations.

    Our team is actively working to identify the cause. Thank you for your patience.

  3. Investigating

    We are seeing recovery across affected Prometheus datasources, and error rates have significantly improved.

    The service is recovering without any required customer action, and our team continues to monitor stability while we investigate the underlying cause.

    We’ll provide another update as we learn more.

  4. Resolved

    This incident has been resolved. Thank you for your patience.

Keep exploring

More from Grafana Cloud

Neighboring incidents on Grafana Cloud's timeline and the rest of their record on OutageDeck.