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Incident detail

PDC Degraded performance

PDC Degraded performance

Resolved incidentCritical0 affected services

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Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are currently facing performance degradation on PDC service hosted on Multiple clusters. Our Engineering Team is currently working on fixing the issue, we do apologize for any inconvenience.

  2. Investigating

    We are still currently investigating the issue.

  3. Monitoring

    A fix has been applied and we are seeing recovery. We will continue to monitor this.

  4. Monitoring

    We are seeing recovery in some deployments, while others not just yet. We are continuing to monitor this incident.

  5. Monitoring

    We are continuing to monitor for any further issues.

  6. Identified

    We are continuing to see disruptions across multiple deployments, ranging from degraded performance to full outages for some customers. Additional resources have been engaged to mitigate this issue. We will post updates as they become available.

  7. Monitoring

    We are now seeing recovery of PDC traffic to the affected customers. Our team will continue to monitor across shifts.

  8. Resolved

    This incident has been resolved. Thank you for your patience.