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Incident detail

Mimir read errors and high latency in prod-eu-west-0

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Incident updates

Every update Grafana Cloud posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently investigating an issue with Mimir in prod-eu-west-0 we are seeing read errors and high latency. This incident is currently ongoing. The errors are recovering but we are currently looking into the route cause of this.

  2. Investigating

    The errors are recovering, and we are still looking into the root cause of this.

  3. Investigating

    The errors and latency have now recovered, we continue investigating the root cause.

  4. Identified

    We've identified a possible cause, and a mitigation is in place to prevent further occurrences.

  5. Resolved

    Since the mitigation has been applied, we have not seen the errors return. At this point, we are considering the incident resolved.

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