Skip to content
OutageDeck

Incident detail

Intermittent Errors and High latency Writing to Cloud Metrics, Cloud Logs and Cloud Traces

Resolved incidentMinor

Timeline window

to

Outage alerts

Get alerted the next time Grafana Cloud breaks

Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Grafana Cloud alerts work

Timeline

Incident updates

Every update Grafana Cloud posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We’re currently investigating an issue causing intermittent errors and high latency when writing to Cloud Metrics. Our team is actively working to identify the cause. Thank you for your patience.

  2. Investigating

    We’re continuing to investigate the issue causing intermittent errors and high latency when writing to Cloud Metrics. We are in contact with the cloud provider’s support team, and they are investigating the issue alongside us.

  3. Investigating

    We have identified expanded impact affecting Grafana Cloud Logs and Grafana Cloud Traces in addition to Cloud Metrics, causing intermittent errors and increased latency when writing data. Our teams continue working on a fix and investigating the issue with the cloud provider’s support team.

  4. Monitoring

    We are seeing signs of recovery and improved stability across impacted services over the past hour. Our teams continue to closely monitor the situation while working with the cloud provider.

  5. Monitoring

    We continue to see signs of recovery and improved stability across impacted services. Our teams continue to closely monitor the situation while working with the cloud provider.

  6. Monitoring

    We continue to see signs of recovery and improved stability across impacted services. Our teams continue to closely monitor the situation while working with the cloud provider.

  7. Resolved

    We continue to observe an extended period of recovery and we're marking the incident as resolved at this point in time.

Keep exploring

More from Grafana Cloud

Neighboring incidents on Grafana Cloud's timeline and the rest of their record on OutageDeck.

← Older incident

"Failed to Load Dashboard" Errors

Newer incident →

Grafana K6 metrics processing and test runs degradation

All Grafana Cloud incidentsGrafana Cloud live status