{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-07-13T15:08:43.075Z"
  },
  "data": {
    "id": "incident_statuspage_grafana_zlwb4z6wdx1t",
    "slug": "grafana-intermittent-errors-and-high-latency-writing-to-cloud-metrics-cloud-2026-05-13-4z6wdx1t",
    "title": "Intermittent Errors and High latency Writing to Cloud Metrics, Cloud Logs and Cloud Traces",
    "summary": "Intermittent Errors and High latency Writing to Cloud Metrics, Cloud Logs and Cloud Traces",
    "status": "resolved",
    "severity": "minor",
    "startedAt": "2026-05-13T08:50:46.664+00:00",
    "updatedAt": "2026-05-14T07:06:47.227+00:00",
    "resolvedAt": "2026-05-14T07:06:47.21+00:00",
    "provider": {
      "slug": "grafana",
      "name": "Grafana Cloud"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/grafana-intermittent-errors-and-high-latency-writing-to-cloud-metrics-cloud-2026-05-13-4z6wdx1t",
      "api": "/api/v1/incidents/grafana-intermittent-errors-and-high-latency-writing-to-cloud-metrics-cloud-2026-05-13-4z6wdx1t",
      "providerHtml": "/providers/grafana"
    },
    "impactSummary": "Grafana Cloud reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_grafana_status",
      "kind": "official_api",
      "name": "Grafana Cloud Status",
      "checkedAt": "2026-07-13T15:05:03+00:00",
      "officialUrl": "https://status.grafana.com",
      "statusPageUrl": "https://status.grafana.com"
    },
    "updates": [
      {
        "id": "update_statuspage_grafana_zlwb4z6wdx1t_951pw5tyb8zp",
        "status": "investigating",
        "body": "We’re currently investigating an issue causing intermittent errors and high latency when writing to Cloud Metrics. Our team is actively working to identify the cause. Thank you for your patience.",
        "createdAt": "2026-05-13T08:50:46.8+00:00"
      },
      {
        "id": "update_statuspage_grafana_zlwb4z6wdx1t_cs3gpc4q17q7",
        "status": "investigating",
        "body": "We’re continuing to investigate the issue causing intermittent errors and high latency when writing to Cloud Metrics. We are in contact with the cloud provider’s support team, and they are investigating the issue alongside us.",
        "createdAt": "2026-05-13T10:01:48.194+00:00"
      },
      {
        "id": "update_statuspage_grafana_zlwb4z6wdx1t_qt4p5flh9bsn",
        "status": "investigating",
        "body": "We have identified expanded impact affecting Grafana Cloud Logs and Grafana Cloud Traces in addition to Cloud Metrics, causing intermittent errors and increased latency when writing data. Our teams continue working on a fix and investigating the issue with the cloud provider’s support team.",
        "createdAt": "2026-05-13T10:25:54.139+00:00"
      },
      {
        "id": "update_statuspage_grafana_zlwb4z6wdx1t_9ypg7w4b26pr",
        "status": "monitoring",
        "body": "We are seeing signs of recovery and improved stability across impacted services over the past hour. Our teams continue to closely monitor the situation while working with the cloud provider.",
        "createdAt": "2026-05-13T13:37:21.822+00:00"
      },
      {
        "id": "update_statuspage_grafana_zlwb4z6wdx1t_ghywb0jx3zy4",
        "status": "monitoring",
        "body": "We continue to see signs of recovery and improved stability across impacted services. Our teams continue to closely monitor the situation while working with the cloud provider.",
        "createdAt": "2026-05-13T15:41:24.686+00:00"
      },
      {
        "id": "update_statuspage_grafana_zlwb4z6wdx1t_tzsnv0m1ddk2",
        "status": "monitoring",
        "body": "We continue to see signs of recovery and improved stability across impacted services. Our teams continue to closely monitor the situation while working with the cloud provider.",
        "createdAt": "2026-05-13T21:10:15.423+00:00"
      },
      {
        "id": "update_statuspage_grafana_zlwb4z6wdx1t_cx4t6pksz2dw",
        "status": "resolved",
        "body": "We continue to observe an extended period of recovery and we're marking the incident as resolved at this point in time.",
        "createdAt": "2026-05-14T07:06:47.21+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}