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"Failed to Load Dashboard" Errors

Resolved incidentMajor

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Incident updates

Every update Grafana Cloud posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    Customers on Grafana Cloud may see an error on dashboard panels with "Failed to load dashboard ... json unmarshal number ...". We have identified the issue and are working to deploy out the fix.

  2. Identified

    We are continuing to work on a fix for this issue. While we do not have additional updates to share at this time, our teams remain actively engaged and we will provide further updates as soon as they become available.

  3. Identified

    Our teams continue working on a fix for this issue. We do not have additional information to share at this time, but we will continue to provide updates as progress is made.

  4. Identified

    The fix is currently being rolled out to all impacted environments.

  5. Resolved

    This incident has been resolved. Thank you for your patience.

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