Provider
Grafana CloudIncident detail
Delayed usage and billing data
Resolved incidentMinor
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Incident updates
Every update Grafana Cloud posted, oldest to newest, exactly as it appeared on their official status page.
Resolved
We identified an issue with the internal job that calculates month-to-date usage and cost data, which caused usage attribution and billing dashboards to display stale information. The root cause has been identified and resolved.
Your billing dashboard may show a sudden jump in usage. This is expected. It reflects several days of accumulated usage that hadn't been showing up while the issue was ongoing, not a sudden change in your actual usage.
This issue does not affect your end-of-month invoice. Your bill will be calculated based on actual usage, not the numbers displayed during this period.
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