Skip to content
OutageDeck

Incident detail

Delayed usage and billing data

Resolved incidentMinor

Timeline window

to

Get alerted the next time Grafana Cloud breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Grafana Cloud alerts work

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Resolved

    We identified an issue with the internal job that calculates month-to-date usage and cost data, which caused usage attribution and billing dashboards to display stale information. The root cause has been identified and resolved.

    Your billing dashboard may show a sudden jump in usage. This is expected. It reflects several days of accumulated usage that hadn't been showing up while the issue was ongoing, not a sudden change in your actual usage.

    This issue does not affect your end-of-month invoice. Your bill will be calculated based on actual usage, not the numbers displayed during this period.

Keep exploring

More from Grafana Cloud

Neighboring incidents on Grafana Cloud's timeline and the rest of their record on OutageDeck.

← Older incident

Grafana Cloud IRM alert groups failing to produce alerts in us-east-3 region.

Newer incident →

Cannot access dashboard set up as a home page

All Grafana Cloud incidentsGrafana Cloud live status