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OutageDeck

Incident detail

GoTo Webinar, GoTo Training and GoTo Meeting- Issue starting sessions

Resolved incidentMajor

Timeline window

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are actively investigating reports that some GoTo Webinar customers may be experiencing an issue starting sessions.

    Our engineers are working to identify the issue and will provide another update shortly.

  2. Identified

    Our engineers have identified the issue and are now actively working towards a resolution.

    We will provide another update shortly.

  3. Identified

    We are seeing improvements in GoTo Webinar, Training and Meeting as mitigating actions are being deployed.

    We will provide another update shortly.

  4. Monitoring

    Our engineers have corrected the issue and we are monitoring recovery across all services which were affected.

    We will continue monitoring the situation and provide a final update shortly.

  5. Resolved

    We have confirmed that the issue has been resolved and that all systems are 100% operational.