Skip to content

Incident detail

GoTo Connect – Inbound PSTN Calls Not Connecting

Resolved incidentMinor

Timeline window

to

Outage alerts

Get alerted the next time GoTo breaks

Free email alerts for up to 5 providers — no card, live in about a minute. Paid plans add Slack, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Resolved

    During the period from 08:04 to 9:10 UTC on February 27, a subset of GoTo Connect customers in Europe may have experienced issues receiving inbound PSTN calls.

    We have confirmed that the issue has been resolved and that all systems are 100% operational.

    We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.