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Incident detail

Connectivity issues

Resolved incidentMajor

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Timeline

Incident updates

Every update GoTo posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently investigating connectivity issues to a variety of GoTo products.

    A more detailed message will be sent shortly.

  2. Identified

    We have identified the issue our team is all hands on deck to restore service.

  3. Monitoring

    We are seeing improvements to connectivity and are monitoring gradual recovery of services.

  4. Resolved

    We have confirmed that the issue has been resolved and that all systems are 100% operational.

    We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

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