Provider
GorgiasIncident detail
Temporary unavailability of the e-commerce data service
Resolved incidentMajor
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Timeline
Incident updates
Every update Gorgias posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
One of our databases became temporarily unavailable. As a result, some e-commerce data was not available through our service. We are currently investigating the issue and working to restore full functionality as quickly as possible.
Monitoring
One of our databases became temporarily unavailable. As a result, some e-commerce data was not available through our service. We are currently investigating the issue and working to restore full functionality as quickly as possible.
The issue lasted from 10:56 to 11:28 UTC. The database is now operational, and the service has been restored.
Resolved
A transient network issue has been resolved, and all queued requests have been processed. All services are now operational.
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