Provider
GorgiasIncident detail
Increased latency in the ai agent
Resolved incidentMajor1 affected service
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Monitoring
We’re monitoring the situation. The issue appears to be on the LLM provider’s side, and we’ll share updates as they become available
Identified
External LLM providers are facing high latency, affecting the time the AI Agent takes to respond.
Resolved
External LLM providers are facing high latency, affecting the time the AI Agent takes to respond.
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