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Incident detail

Various Workspace services are experiencing elevated latency and error rates

Various Workspace services are experiencing elevated latency and error rates

Resolved incidentMajor3 affected services

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Incident updates

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  1. Investigating

    Various Workspace services are experiencing elevated latency and error rates

  2. Resolved

    The issue has been mitigated for all affected users as of 2025-07-18 08:56 US/Pacific. A subset of workspace customers experienced elevated latency and error rates using workspace services. Our initial investigation points to a hardware infrastructure failure as the likely cause. Engineers have mitigated the workspace impact by routing the traffic away from the affected hardware infrastructure. We thank you for your patience while we're working on resolving the issue.

  3. Resolved

    The Mini Incident Report is available on the https://status.cloud.google.com/incidents/8cY8jdUpEGGbsSMSQk7J (Google Cloud Service Health Dashboard) while we prepare a full Incident Summary Report.

  4. Resolved

    The Incident Report is now available on the https://status.cloud.google.com/incidents/8cY8jdUpEGGbsSMSQk7J [Google Cloud Service Health Dashboard] while we prepare a full Issue Summary Report.