Provider
Google WorkspaceIncident detail
**Summary** Investigating elevated error rates with Gemini conversations. **Description** Mitigation work is currently…
Summary: Investigating elevated error rates with Gemini conversations. Description: Mitigation work is currently underway by our engineering team. We do not have an ETA for mitigation at this point. We will provide more information by Tuesday, 2026-05-05 20:30 PDT. Symptoms: Affected customers are experiencing "Something went wrong(13)" error message in their Gemini conversations. Workaround: None at this time.
Resolved incidentMinor
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Timeline
Incident updates
Every update Google Workspace posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
Summary
Investigating elevated error rates with Gemini conversations.
Description
Mitigation work is currently underway by our engineering team.
We do not have an ETA for mitigation at this point.
We will provide more information by Tuesday, 2026-05-05 20:30 PDT.
Symptoms
Affected customers are experiencing "Something went wrong(13)" error message in their Gemini conversations.
Workaround
None at this time.
Monitoring
Summary
Investigating elevated error rates with Gemini conversations.
Description
Mitigation work is currently underway by our engineering team.
We do not have an ETA for mitigation at this point.
We will provide more information by Wednesday, 2026-05-06 09:00 PDT.
Symptoms
Affected customers are experiencing "Something went wrong(13)" error message in their Gemini conversations.
Workaround
None at this time.
Monitoring
Summary
Gemini conversations are experiencing elevated error rates.
Description
Our engineering team has determined that further investigation is required to mitigate the issue.
We do not have an ETA for mitigation at this point.
We will provide more information by Thursday, 2026-05-07 17:00 PDT.
Symptoms
Affected customers are experiencing "Something went wrong(13)" error message in their Gemini conversations.
Workaround
None at this time.
Monitoring
Summary
Gemini conversations are experiencing elevated error rates.
Description
Our engineering team has determined that further investigation is required to mitigate the issue.
We do not have an ETA for mitigation at this point.
We will provide more information by Thursday, 2026-05-07 20:30 PDT.
Symptoms
Affected customers are experiencing "Something went wrong(13)" error message in their Gemini conversations.
Workaround
None at this time.
Monitoring
Summary
Gemini conversations may have experienced elevated error rates.
Description
The issue with Gemini has been resolved for all affected users as of Thursday, 2026-05-07 17:00 PDT.
The issue was triggered due to a combination of insufficient database resources, and application issues. The database capacity issues were resolved, and further code changes are being made to mitigate the application issues.
We thank you for your patience while we worked on resolving the issue.
Symptoms
Affected customers may have experienced the "Something went wrong(13)" error message in their Gemini conversations.
Monitoring
Summary
Gemini conversations are experiencing elevated error rates.
Description
Our engineering team has determined that further investigation is required to mitigate the issue.
We do not have an ETA for mitigation at this point.
We will provide more information by Friday, 2026-05-08 01:00 PDT.
Symptoms
Affected customers may encounter "Something went wrong(13)" error message in their Gemini conversations.
Workaround
None at this time.
Monitoring
Summary
Gemini conversations may experience elevated error rates.
Description
Our engineering team has isolated the underlying issue and is in the process of reverting the specific code deployments that triggered the impact.
We are actively monitoring the progress of the rollback, alongside system health indicators, to confirm that the restoration is proceeding effectively.
We will provide more information by Friday, 2026-05-08 04:00 PDT.
Symptoms
Affected customers may encounter "Something went wrong(13)" error message in their Gemini conversations.
Workaround
None at this time.
Monitoring
Summary
Gemini conversations may experience elevated error rates.
Description
Our engineering team has isolated the underlying issue and is in the process of reverting the specific code deployments that triggered the impact.
We are actively monitoring the progress of the rollback, alongside system health indicators, to confirm that the restoration is proceeding effectively.
We will provide more information by Friday, 2026-05-08 09:00 PDT.
Symptoms
Affected customers may encounter "Something went wrong(13)" error message in their Gemini conversations.
Workaround
None at this time.
Monitoring
Summary
Gemini conversations may experience elevated error rates.
Description
Our engineering team has isolated the underlying issue and is in the process of reverting the specific code deployments that triggered the impact.
We are actively monitoring the progress of the rollback, alongside system health indicators, to confirm that the restoration is proceeding effectively.
We will provide more information by Friday, 2026-05-08 12:00 PDT.
Symptoms
Affected customers may encounter "Something went wrong(13)" error message in their Gemini conversations.
Workaround
None at this time.
Resolved
Summary
Gemini conversations may have experienced elevated error rates.
Description
The issue with Gemini has been resolved for all affected users as of Friday, 2026-05-08 11:53 PDT.
The issue was triggered due to a combination of insufficient database resources, and application bugs. The database capacity issues were resolved, and further code changes are being made to mitigate the application issue.
We thank you for your patience while we worked on resolving the issue.
Symptoms
Affected customers may have experienced "Something went wrong(13)" error message in their Gemini conversations.
Workaround
None at this time.
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