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**Summary** Google Meet meetings are seeing elevated error rates in upgrading the call on Android. **Description** The…

Summary: Google Meet meetings are seeing elevated error rates in upgrading the call on Android. Description: The Dialer on Android has a feature to upgrade a call to a Google Meet meeting. Users taking this action are seeing a high rate of failures to upgrade the call. Our engineering team has identified the root cause and is working on mitigation. We will provide more information by Thursday, 2025-10-30 15:00 US/Pacific with current details. We apologize to all who are affected by the disruption. Customer Symptoms: Users on Android that upgrade calls to Google Meet meetings are seeing high error rates in upgrading the call Workaround: Users can stay in the call, or set up a meeting using the Google Meet app.

Resolved incidentMinor1 affected service

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  1. Investigating

    **Summary** Google Meet meetings are seeing elevated error rates in upgrading the call on Android. **Description** The Dialer on Android has a feature to upgrade a call to a Google Meet meeting. Users taking this action are seeing a high rate of failures to upgrade the call. Our engineering team has identified the root cause and is working on mitigation. We will provide more information by Thursday, 2025-10-30 15:00 US/Pacific with current details. We apologize to all who are affected by the disruption. **Customer Symptoms** Users on Android that upgrade calls to Google Meet meetings are seeing high error rates in upgrading the call **Workaround** Users can stay in the call, or set up a meeting using the Google Meet app.

  2. Monitoring

    **Summary** Google Meet meetings are seeing elevated error rates in upgrading the call on Android. **Description** The Dialer on Android has a feature to upgrade a call to a Google Meet meeting. Users taking this action are seeing a high rate of failures to upgrade the call. Our engineering team is actively working on the mitigation efforts. We will provide more information by Thursday, 2025-10-30 16:00 US/Pacific with current details. **Symptoms** Users on Android that upgrade calls to Google Meet meetings are seeing high error rates in upgrading the call. **Workaround** Users can stay in the call, or set up a meeting using the Google Meet app.

  3. Monitoring

    **Summary** Elevated error rates observed for Android users when upgrading calls to Google Meet meetings. **Description** The Dialer on Android has a feature to upgrade a call to a Google Meet meeting. Users taking this action are seeing a high rate of failures when upgrading the call. Our engineering team has identified the underlying cause of the issue and a rollback was initiated to mitigate impact. Based on the progress of the rollback, we are observing positive results pertaining to recovery. We expect full mitigation to be completed by Friday, 2025-10-31 12:00 US/Pacific. We will provide more information by Friday, 2025-10-31 12:30 US/Pacific with current details. **Symptoms** Users on Android that upgrade calls to Google Meet meetings are observing high error rates when upgrading the call. **Workaround** Users can stay in the call, or set up a meeting using the Google Meet app.

  4. Resolved

    **Summary** Elevated error rates observed for Android users when upgrading calls to Google Meet meetings. **Description** The issue with Google Meet has been resolved for all affected customers as of Friday, 2025-10-31 04:56 US/Pacific. From preliminary analysis, the issue was triggered by a recent UI change that made a feature for upgrading calls to Google Meet more prominent for Android users. This led to a surge in usage and revealed an underlying issue with the feature, causing a high failure rate when upgrading calls. Our engineers mitigated the issue by rolling back the UI change. The team will continue to investigate and address the underlying deficiencies in the feature. We thank you for your patience while we worked on resolving the issue. **Symptoms** Users on Android that upgrade calls to Google Meet meetings were observing high error rates when upgrading the call. **Workaround** Users can stay in the call, or set up a meeting using the Google Meet app.