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Incident detail

**Description** We are experiencing intermittent errors with Google Docs, Apps Script, Google Slides, Google Drive,…

Description: We are experiencing intermittent errors with Google Docs, Apps Script, Google Slides, Google Drive, Google Calendar beginning on Friday, 2026-03-13 05:00 PDT. Our engineering teams are actively working to mitigate the impact. We will provide an update by Friday, 2026-03-13 08:00 PDT with current details. We apologize to all who are affected by the disruption. Customer Symptoms: A subset of customers may experience elevated error rates when accessing the impacted products in the US region. Workaround: Impacted users may re-attempt the unsuccessful action.

Resolved incidentMinor1 affected service

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  1. Investigating

    **Description** We are experiencing intermittent errors with Google Docs, Apps Script, Google Slides, Google Drive, Google Calendar beginning on Friday, 2026-03-13 05:00 PDT. Our engineering teams are actively working to mitigate the impact. We will provide an update by Friday, 2026-03-13 08:00 PDT with current details. We apologize to all who are affected by the disruption. **Customer Symptoms** A subset of customers may experience elevated error rates when accessing the impacted products in the US region. **Workaround** Impacted users may re-attempt the unsuccessful action.

  2. Monitoring

    **Description** We are experiencing intermittent errors with Google Docs, Apps Script, Google Slides, Google Drive, Google Calendar beginning on Friday, 2026-03-13 05:00 PDT. We have confirmed that the issue affecting Google Drive is now mitigated. Users should no longer experience unavailability when accessing or interacting with Drive files. Our engineering teams continue to actively work on mitigating the remaining impacted products. We will provide an update by Friday, 2026-03-13 09:00 PDT with current details. We apologize to all who are affected by the disruption. **Customer Symptoms** A subset of customers may experience elevated error rates when accessing the impacted products in the US region. **Workaround** Impacted users may re-attempt the unsuccessful action.

  3. Resolved

    **Description** The issue with Google Workspace has been resolved for all affected users as of Friday, 2026-03-13 07:30 PDT. From preliminary analysis, the incident was triggered by resource contention in the impacted location, following a recent update. This led to elevated error rates and latency for several Workspace products. Our engineering teams mitigated the impact by increasing infrastructure capacity,performing traffic restarts, and rolling back the identified change We thank you for your patience while we worked to resolve this issue. **Customer Symptoms** A subset of customers may have experienced elevated error rates when accessing the impacted products in the US region. **Workaround** NA. Issue is now mitigated