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Incident detail

Errors interacting with git via SSH

We have continued to observe successful SSH interactions after implementing our mitigating changes. We will now mark this as resolved. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22364

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are investigating ongoing errors when attempting to interact with repositories via SSH. HTTPS does not appear to be impacted at this time. We are investigating. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22364

  2. Identified

    We have identified the problematic change causing this behavior and are working to revert it. Details will be posted in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22364

  3. Identified

    We are still working to revert this problematic change as quickly as possible. Once reverted, we will post an update here. Details will be made available in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22364

  4. Monitoring

    We've addressed the underlying issue and are observing SSH interactions succeed. We will place this incident in a monitoring state as we keep an eye on things. Details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22364

  5. Resolved

    We have continued to observe successful SSH interactions after implementing our mitigating changes. We will now mark this as resolved. Details in: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22364