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Incident detail

Elevated queue times on saas-linux-medium-arm64 runner

The queue of pending jobs on the affected runners has returned to normal and has stayed at that level. This incident is now resolved. Please open a ticket with support if you are still seeing job delays. Details: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22702

Resolved incidentMajor1 affected service

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Incident updates

Every update GitLab posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are seeing a growing queue of pending jobs on the saas-linux-medium-arm64 hosted runner on GitLab.com. We are rolling out a mitigation. Details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22702

  2. Investigating

    We are seeing a growing queue of pending jobs on the saas-linux-medium-arm64 hosted runner on GitLab.com. We are rolling out a mitigation. Details: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22702

  3. Monitoring

    The issue is mitigated and the queue of pending jobs on saas-linux-medium-arm64 is going down. We are monitoring recovery. Details: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22702

  4. Monitoring

    The issue is mitigated and the queue of pending jobs on saas-linux-medium-arm64 is going down. We are monitoring recovery. Details: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22702

  5. Monitoring

    The queue of pending jobs on the affected runners has returned to normal and we are monitoring recovery. Details: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22702

  6. Monitoring

    The queue of pending jobs on the affected runners has returned to normal and we are monitoring recovery. Details: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22702

  7. Resolved

    The queue of pending jobs on the affected runners has returned to normal and has stayed at that level. This incident is now resolved. Please open a ticket with support if you are still seeing job delays. Details: gitlab.com/gitlab-com/gl-infra/production/-/work_items/22702

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