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Incident detail

Elevated Errors Affecting GitLab Duo Custom Agents

We've identified and mitigated the root cause of this issue. Service has remained stable throughout the monitoring period, and this incident is now resolved.

Resolved incidentMinor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We're investigating an issue affecting GitLab Duo Custom Agents on GitLab.com. Our team is actively working to identify the cause and restore normal service.

  2. Investigating

    Our team is actively investigating the root cause of this issue. We'll continue to share updates as we learn more.

  3. Investigating

    We continue to investigate the root cause of this issue. There are no material updates at this time, and we'll share additional information as it becomes available.

  4. Investigating

    We're seeing signs of recovery, but our investigation into the root cause remains ongoing. We'll continue to provide updates as more information becomes available.

  5. Monitoring

    We're seeing service recover and error rates return to expected levels. We'll continue to monitor the environment to ensure the recovery is sustained.

  6. Resolved

    We've identified and mitigated the root cause of this issue. Service has remained stable throughout the monitoring period, and this incident is now resolved.