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OutageDeck

Incident detail

500 errors, CI checkout failures and slow page loads

This issue is resolved and performance on GitLab.com has returned to normal.

Resolved incidentMinor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are investigating the cause, but the symptoms are: 500 errors, CI jobs can't check out repos, slow merge request page loading, slow page loading

  2. Investigating

    We are continuing to investigate and look into the increased errors on GitLab.com

  3. Identified

    We have identified the cause of the increased error rate and are taking corrective action and monitoring the incident.

  4. Identified

    We are continuing to investigate and work to resolve the degraded performance on GitLab.com

  5. Monitoring

    We have identified the issue and taken action to correct the matter and are monitoring GitLab.com. We will provide further updates as information is available or when the issue is confirmed resolved.

  6. Resolved

    This issue is resolved and performance on GitLab.com has returned to normal.