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Incident detail

SIN, NRT network issues

SIN, NRT network issues

Resolved incidentMajor0 affected services

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Incident updates

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  1. Investigating

    We are investigating an upstream network issue in the SIN (Singapore) region. Apps may be unreachable or have higher packet loss.

  2. Identified

    Our upstream provider has identified the issue and is working on a fix. Apps running in NRT (Tokyo) region may also have issues reaching certain destinations at this time.

  3. Monitoring

    A fix has been implemented and we are monitoring the results.

  4. Identified

    We are continuing to experience network issues with an upstream provider in SIN and NRT regions.

  5. Resolved

    This incident has been resolved.