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Incident detail

Partial Sprites outage

Resolved incidentMajor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Identified

    The issue has been identified and we are rolling out mitigations.

  2. Investigating

    We are investigating intermittent API failures for users connecting near SJC.

  3. Identified

    This issue is now occurring on regions other than SJC. We are still working on a fix.

  4. Monitoring

    We have deployed another potential fix and are monitoring results.

  5. Monitoring

    Sprites API performance has largely recovered and most users should no longer see errors creating, connecting to, or managing Sprites. We're still seeing a small number of intermittent errors and are investigating them before resolving this incident.

  6. Resolved

    This incident has been resolved.

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Partial Sprites outage

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