Skip to content

Incident detail

Intermittent Login Issues with ESET Cloud services

Resolved incidentCritical1 affected service

Timeline window

to

Get alerted the next time ESET breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Every update ESET posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    The incident is under investigation

  2. Investigating

    Impacted services include:

    ESET Business Account, ESET PROTECT, ESET Cloud Office Security, ESET PROTECT Hub, ESET MSP Administrator, ESET Threat Intelligence, ESET Connect API, ESET Secure Authentication

  3. Investigating

    Currently, customers should be able to log in to the affected services again, while we continue to investigate the root cause of the issue.

  4. Investigating

    The impact of the issue has been mitigated - kindly report any outstanding issues to your support team.

  5. Resolved

    The issue should be resolved and the functionality restored.

Keep exploring

More from ESET

Neighboring incidents on ESET's timeline and the rest of their record on OutageDeck.