Skip to content
OutageDeck

Incident detail

Degraded performance of ESET Secure Authentication Apple Push Notification Service

Active incidentMinor

Timeline window

Started

Outage alerts

Get alerted the next time ESET breaks

Free email alerts for up to 5 providers. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow ESET alerts work

Timeline

Incident updates

Every update ESET posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We have identified a problem with ESET Secure Authentication Apple Push Notification Service for iOS devices . There are intermittent drops in connection and some of the push notifications are not arriving for users with iOS devices.

  2. Investigating

    Investigation is still ongoing. The network issue is being consulted with Apple support.

    The scope of degradation has been evaluated to approximately 5-10 push notifications dropped every 15 minutes.

    Alert has been published to let customers know they can still use alternative OTP authentication method:

    https://support.eset.com/en/alert8983

Keep exploring

More from ESET

Neighboring incidents on ESET's timeline and the rest of their record on OutageDeck.

← Older incident

Cloud services availability degraded in US region

All ESET incidentsESET live status