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Incident detail

SIP Call Failures

SIP Call Failures

Resolved incidentMajor0 affected services

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  1. Investigating

    Starting at 19:50 UTC, calls to a portion of phone numbers imported into the ElevenLabs Agent Platform are failing. We are currently working to isolate the root cause and restore full functionality.

  2. Resolved

    We have taken measures to restore full SIP functionality and tracked error rates as they have returned to baseline.