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SIP Call Failures

Resolved incidentMajor

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Starting at 19:50 UTC, calls to a portion of phone numbers imported into the ElevenLabs Agent Platform are failing. We are currently working to isolate the root cause and restore full functionality.

  2. Resolved

    We have taken measures to restore full SIP functionality and tracked error rates as they have returned to baseline.

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