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Incident detail

Transient STT/STS Errors

Resolved incidentMinor

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Timeline

Incident updates

Every update ElevenLabs posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently investigating an issue causing transient errors for a small subset of customers using Speech-to-Text (STT) and Speech-to-Speech (STS). We will provide updates as our investigation progresses.

  2. Monitoring

    We are monitoring an issue that caused transient errors for a small number of customers using Speech-to-Text and Speech-to-Speech services.

  3. Resolved

    The incident has been resolved. The root cause of the problem was a GCP incident affecting I/O on certain VM types in one of the zones we are using. As a result, some nodes in our clusters were affected.

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