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Agents - EU Residency

Resolved incidentMajor1 affected service

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are investigating an issue on EU residency affecting the ElevenAgents platform.

  2. Investigating

    We are investigating a possible issue with our underlying database provider. We will continue posting updates.

  3. Monitoring

    We have released a fix, we are continuing to monitor the situation, the platform is operational now.

  4. Resolved

    We can confirm that the issue has been fixed and that the service is fully operational.

    Resolution time was 14:18 UTC

    We will post the RCA to the status page after the investigation.

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