{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-02T22:42:59.193Z"
  },
  "data": {
    "id": "incident_statuspage_elevenlabs_01M3M4X6PEC0JQZFKAH0KEHTG9",
    "slug": "elevenlabs-agents-eu-residency-2026-09-28",
    "title": "Agents - EU Residency",
    "summary": "Agents - EU Residency",
    "status": "resolved",
    "stale": false,
    "severity": "major",
    "startedAt": "2026-09-28T13:57:40+00:00",
    "updatedAt": "2026-09-30T13:25:54+00:00",
    "resolvedAt": "2026-09-28T14:39:46+00:00",
    "provider": {
      "slug": "elevenlabs",
      "name": "ElevenLabs"
    },
    "affectedServices": [
      {
        "slug": "elevenlabs-agents",
        "name": "Conversational AI"
      }
    ],
    "links": {
      "html": "/incidents/elevenlabs-agents-eu-residency-2026-09-28",
      "api": "/api/v1/incidents/elevenlabs-agents-eu-residency-2026-09-28",
      "providerHtml": "/providers/elevenlabs",
      "alerts": "https://outagedeck.com/account?stack=elevenlabs&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "ElevenLabs reported a major event for the affected tracked services.",
    "source": {
      "id": "source_elevenlabs_status",
      "kind": "official_api",
      "name": "ElevenLabs Status",
      "checkedAt": "2026-10-02T22:35:02.831+00:00",
      "stale": false,
      "officialUrl": "https://status.elevenlabs.io/",
      "statusPageUrl": "https://status.elevenlabs.io/"
    },
    "updates": [
      {
        "id": "update_statuspage_elevenlabs_01M3M4X6PEC0JQZFKAH0KEHTG9_01M3M4X6PE1BYST6QKQ8HY8NCJ",
        "status": "investigating",
        "body": "We are investigating an issue on EU residency affecting the ElevenAgents platform.",
        "createdAt": "2026-09-28T13:57:40+00:00"
      },
      {
        "id": "update_statuspage_elevenlabs_01M3M4X6PEC0JQZFKAH0KEHTG9_01M3M5HAFEX0D46PFDJ6H9Z1R2",
        "status": "investigating",
        "body": "We are investigating a possible issue with our underlying database provider. We will continue posting updates.",
        "createdAt": "2026-09-28T14:08:39+00:00"
      },
      {
        "id": "update_statuspage_elevenlabs_01M3M4X6PEC0JQZFKAH0KEHTG9_01M3M674YGPZ35GZF6Q8KZFFDR",
        "status": "monitoring",
        "body": "We have released a fix, we are continuing to monitor the situation, the platform is operational now.",
        "createdAt": "2026-09-28T14:20:35+00:00"
      },
      {
        "id": "update_statuspage_elevenlabs_01M3M4X6PEC0JQZFKAH0KEHTG9_01M3M7A94Q21N6H0STTY9QTJ0T",
        "status": "resolved",
        "body": "We can confirm that the issue has been fixed and that the service is fully operational.\n\nResolution time was 14:18 UTC\n\nWe will post the RCA to the status page after the investigation.",
        "createdAt": "2026-09-28T14:39:46+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}