Skip to content
OutageDeck

Incident detail

UAE Telephony SMS issue

Resolved incidentMinor1 affected service

Timeline window

to

Get alerted the next time Cisco Duo breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Cisco Duo alerts work

Timeline

Incident updates

Every update Cisco Duo posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    We have identified the issue related to SMS for UAE region and are working to resolve it.

    Users have the option to use alternative auth methods, like Duo Push or VoIP.

    Please check back here or subscribe to updates for any changes.

  2. Monitoring

    We have mitigated the SMS delivery issue affecting the UAE region. We are actively monitoring the situation and will provide a final update once the issue is fully resolved.

  3. Resolved

    The SMS delivery issue affecting the UAE region has been resolved.

    Our team has verified that SMS services are operating normally and full functionality has been restored. Thank you for your patience while we resolved this issue

Keep exploring

More from Cisco Duo

Neighboring incidents on Cisco Duo's timeline and the rest of their record on OutageDeck.

← Older incident

AI Assistant Service Disruption in US-W1

Newer incident →

Duo - Phone call and SMS authentication issues - Australia

All Cisco Duo incidentsCisco Duo live status