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Incident detail

UAE Telephony SMS issue

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Identified

    We have identified the issue related to SMS for UAE region and are working to resolve it.

    Users have the option to use alternative auth methods, like Duo Push or VoIP.

    Please check back here or subscribe to updates for any changes.

  2. Monitoring

    We have mitigated the SMS delivery issue affecting the UAE region. We are actively monitoring the situation and will provide a final update once the issue is fully resolved.

  3. Resolved

    The SMS delivery issue affecting the UAE region has been resolved.

    Our team has verified that SMS services are operating normally and full functionality has been restored. Thank you for your patience while we resolved this issue