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Duo Phone Call Authentication Failures - United States

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Every update Cisco Duo posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    We have identified an issue causing phone call authentication failures for customers in the United States. This is related to a third-party carrier disruption. We are actively monitoring the carrier issue and working with our provider as needed.

    Please check back here or subscribe to updates for any changes.

  2. Monitoring

    We are seeing recovery for the issue related to a third-party carrier disruption that caused phone call authentication failures for customers in the United States.

    We are actively monitoring phone call authentication delivery and will provide another update once the issue is fully resolved.

  3. Resolved

    Phone call authentication delivery for customers in the United States has returned to normal operation.

    If customers continue to experience issues, please contact Duo Support.

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