Provider
Cisco DuoIncident detail
Desktop Authenticator Enrollment Degradation
Resolved incidentMinor1 affected service
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Timeline
Incident updates
Every update Cisco Duo posted, oldest to newest, exactly as it appeared on their official status page.
Identified
We are currently addressing an issue impacting desktop authenticator enrollments .A subset of customers may experience intermittent delays or failures during desktop authenticator enrollment. Mitigation actions are in progress and are helping to reduce impact. Core authentication, SSO, and delivery services remain fully operational.
Monitoring
Mitigation actions have been implemented. The service has stabilized and recovery is underway. We will continue to monitor to ensure full resolution.
Resolved
The issue has been resolved. Services have returned to normal operation, and customers should no longer experience delays or failures.
We apologize for any inconvenience caused and thank you for your patience.
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