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Incident detail

Authentication failures

Resolved incidentMinor1 affected service

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are currently investigating an issue causing limited authentication failures on DUO57 and are working to correct the issue as soon as possible.

  2. Identified

    We have identified the cause of the issue causing authentication failures on DUO57 with the Duo Core Authentication Service and are actively working to restore service.

  3. Monitoring

    We have implemented a fix for the issue causing authentication failures on DUO57 with the Duo Core Authentication Service.

    We will continue to monitor system performance and authentication success rates and will provide further updates once the incident is fully resolved.

  4. Resolved

    The issue causing authentication failures on DUO57 with the Duo Core Authentication Service is now resolved and full functionality has been restored.