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Incident detail

All US Deployments: AI Assistant failures

Resolved incidentMinor

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Timeline

Incident updates

Every update Cisco Duo posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    We are currently investigating an issue with AI Assistant not functioning on all US deployments and are working to correct the issue as soon as possible.

    Please check back here or subscribe to updates for any changes.

  2. Monitoring

    We have implemented mitigation measures and are observing improved AI Assistant performance. We are continuing to monitor success rates and overall service stability.

  3. Resolved

    The issue affecting AI Assistant functionality across all US deployments has been resolved, and full functionality has been restored. We will continue to monitor service performance to ensure stability.

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