Skip to content

Incident detail

All US Deployments: AI Assistant failures

Resolved incidentMinor

Timeline window

to

Outage alerts

Get alerted the next time Cisco Duo breaks

Free email alerts for up to 5 providers — no card, live in about a minute. Paid plans add Slack, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are currently investigating an issue with AI Assistant not functioning on all US deployments and are working to correct the issue as soon as possible.

    Please check back here or subscribe to updates for any changes.

  2. Monitoring

    We have implemented mitigation measures and are observing improved AI Assistant performance. We are continuing to monitor success rates and overall service stability.

  3. Resolved

    The issue affecting AI Assistant functionality across all US deployments has been resolved, and full functionality has been restored. We will continue to monitor service performance to ensure stability.