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Incident detail

Query failures in Dremio Cloud (US)

Resolved incidentMinor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Identified

    We are currently investigating an increased rate of query failures for some customers in Dremio Cloud (US). We have identified the issue and are working to mitigate this. We will provide another update within the next 30 minutes.

  2. Identified

    We have seen successful recovery for some customers and are continuing to mitigate for the remaining customers. We will provide another update within the next 30 minutes.

  3. Identified

    We have seen successful recovery for most customers and are continuing to manually mitigate for the remaining customers. We will provide another update within the next 30 minutes.

  4. Identified

    We have seen successful recovery for the majority of customers and are continuing manual remediation for remaining impacted customers. We will provide an update within the next 30 minutes.

  5. Identified

    We have seen successful recovery for the majority of customers and are continuing to complete manual remediation for a small number of remaining customers. We will provide an update within the next 30 minutes.

  6. Monitoring

    We have completed manual mitigation for all customers and are continuing to monitor the environment for stability. We apologize for any inconvenience caused.

  7. Resolved

    This incident has been resolved.