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Incident detail

Email delivery failures in Dremio Cloud (EU)

Resolved incidentMinor

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Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Identified

    We've identified an issue affecting email delivery on Dremio Cloud (EU). Email notifications, including account and system notifications, are currently not being delivered. Our team is actively working to restore delivery and will provide an update as soon as we have more information.

  2. Identified

    Email delivery on Dremio Cloud (EU) is currently affected by an issue with a third-party email service provider. Email notifications, including account and system notifications, are not being delivered. We are working directly with the provider to restore services and will share another update as soon as there is a meaningful change in status.

  3. Resolved

    We have successfully resolved the issue affecting email delivery on Dremio Cloud (EU). All email notifications are now being delivered as expected. We appreciate your patience while we worked with the third-party provider to resolve this