Provider
DocusignIncident detail
Some users might experience latency when attempting to convert non-PDF documents (Incident 4750)
Resolved incidentMinor
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Timeline
Incident updates
Every update Docusign posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are currently investigating this issue.
Identified
The issue has been identified and a fix is being implemented.
Monitoring
A fix has been implemented and we are monitoring the results.
Monitoring
We continue to monitor the environment to ensure stability.
Monitoring
We are continuing to monitor for any further issues.
Monitoring
We are continuing to monitor for any further issues.
Monitoring
We continue to monitor for stability while we investigate possible secondary factors.
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Customers may have experienced latency from 2026-04-23 02:53 PM UTC until 2026-04-23 08:09 PM UTC
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