Provider
DocusignIncident detail
Some Document Generation customers are being redirected to the CLM home page (Incident 5384)
Resolved incidentMinor
Timeline window
to
Get alerted the next time Docusign breaks
Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.
Timeline
Incident updates
Every update Docusign posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are actively investigating this issue.
Investigating
We are continuing to investigate this issue.
Identified
We have identified the issue and a fix is being implemented.
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
Keep exploring
More from Docusign
Neighboring incidents on Docusign's timeline and the rest of their record on OutageDeck.
← Older incident
Some customers (including Notary customers) may not be able to authenticate via LexisNexis' Knowledge-Based Authentication, leading to failure in signing envelopes. (Incident 5383)
Newer incident →
Customers may experience errors executing workflows and uploading documents (Incident 5386)