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Incident detail

Some customers may experience latency for any sending actions that involve conversions, generating documents and accessing tasks (Incident 5190)

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Timeline

Incident updates

Every update Docusign posted, oldest to newest, exactly as it appeared on their official status page.

  1. Identified

    We have identified the issue and a fix is being implemented.

  2. Monitoring

    A fix has been implemented and we are monitoring the results.

  3. Resolved

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

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