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Intermittent Errors and Delays (Incident 5219)

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Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are actively investigating this issue.

  2. Identified

    We have identified the issue and a fix is being implemented.

  3. Resolved

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

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Neighboring incidents on Docusign's timeline and the rest of their record on OutageDeck.

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Some customers may experience latency for any sending actions that involve conversions, generating documents and accessing tasks (Incident 5190)

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Customers may see increased latency when sending and signing and intermittent errors (Incident 5232)

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