Provider
DocusignIncident detail
Send Latency in EU (Incident 4776)
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Timeline
Incident updates
Every update on the official status source, oldest to newest, exactly as it appeared there.
Investigating
A subset of customers in EU may experience latency with Send operations. Engineering teams have been engaged and are actively triaging.
Identified
Engineers have identified a root cause and are working on releasing a fix.
Monitoring
A fix has been implemented and engineers are now monitoring telemetry to validate.
Resolved
All telemetry is now reporting that this issue has been resolved.
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More from Docusign
Neighboring incidents on Docusign's timeline and the rest of their record on OutageDeck.
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Some customers are seeing errors previewing and sending envelopes via Docusign App Launcher (Incident 4752)
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AU Site Outage (Incident 4840)
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- Customers may experience intermittent disruption logging in and using services (Incident 5888)Major