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Send Latency in EU (Incident 4776)

Resolved incidentMinor

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Timeline

Incident updates

Every update Docusign posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    A subset of customers in EU may experience latency with Send operations. Engineering teams have been engaged and are actively triaging.

  2. Identified

    Engineers have identified a root cause and are working on releasing a fix.

  3. Monitoring

    A fix has been implemented and engineers are now monitoring telemetry to validate.

  4. Resolved

    All telemetry is now reporting that this issue has been resolved.

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