Provider
DocusignIncident detail
Send Latency in EU (Incident 4776)
Send Latency in EU (Incident 4776)
Resolved incidentMinor0 affected services
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Updates are normalized from the official source chronology so timeline changes remain easy to scan.
Investigating
A subset of customers in EU may experience latency with Send operations. Engineering teams have been engaged and are actively triaging.
Identified
Engineers have identified a root cause and are working on releasing a fix.
Monitoring
A fix has been implemented and engineers are now monitoring telemetry to validate.
Resolved
All telemetry is now reporting that this issue has been resolved.