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Platform Latency in UAT (Incident 5187)

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Timeline

Incident updates

Every update Docusign posted, oldest to newest, exactly as it appeared on their official status page.

  1. Investigating

    Customers may be experiencing latency on the platform in the UAT Environment. Engineers have been engaged and are actively triaging this issue.

  2. Identified

    We have identified the source of the issue and are preparing a fix.

  3. Monitoring

    Fix has been implemented and we are now monitoring telemetry to validate.

  4. Resolved

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

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