Provider
DocusignIncident detail
Notification failures when utilising Outlook (Incident 5087)
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Timeline
Incident updates
Every update Docusign posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
Customers utilising Outlook may receive delivery notification failures when sending envelopes to signers. Engineering teams have been engaged and we are actively triaiging this issue.
Monitoring
A fix has been applied and our engineering teams are actively reviewing our telemetry to confirm this fix has mitigated the issue.
Resolved
We can confirm that this issue is now resolved, thank you for your patience.
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