Skip to content
OutageDeck

Incident detail

Notification failures when utilising Outlook (Incident 5087)

Resolved incidentMinor

Timeline window

to

Get alerted the next time Docusign breaks

Free email alerts for the handful of vendors you cannot afford to miss. No card, live in about a minute. Paid plans add Slack, Teams, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow Docusign alerts work

Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    Customers utilising Outlook may receive delivery notification failures when sending envelopes to signers. Engineering teams have been engaged and we are actively triaiging this issue.

  2. Monitoring

    A fix has been applied and our engineering teams are actively reviewing our telemetry to confirm this fix has mitigated the issue.

  3. Resolved

    We can confirm that this issue is now resolved, thank you for your patience.

Keep exploring

More from Docusign

Neighboring incidents on Docusign's timeline and the rest of their record on OutageDeck.

← Older incident

Users may encounter errors when attempting to process envelopes (Incident 5072)

Newer incident →

Email notifications sent from custom domains may not be delivered (Incident 5106)

All Docusign incidentsDocusign live status