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Incident detail

Notification failures when utilising Outlook (Incident 5087)

Notification failures when utilising Outlook (Incident 5087)

Resolved incidentMinor0 affected services

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Incident updates

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  1. Investigating

    Customers utilising Outlook may receive delivery notification failures when sending envelopes to signers. Engineering teams have been engaged and we are actively triaiging this issue.

  2. Monitoring

    A fix has been applied and our engineering teams are actively reviewing our telemetry to confirm this fix has mitigated the issue.

  3. Resolved

    We can confirm that this issue is now resolved, thank you for your patience.