{
  "meta": {
    "version": "v1",
    "pricing": {
      "public": {
        "label": "Public",
        "description": "Read-only API access for lightweight status checks and public integrations."
      },
      "premium": {
        "label": "Premium",
        "description": "API keys with higher hourly quotas, plus Slack, Teams, Discord, webhook, and email outage alerts across your vendor stack."
      }
    },
    "generatedAt": "2026-10-11T11:46:07.185Z"
  },
  "data": {
    "id": "incident_statuspage_docusign_jklwgqc8vwqt",
    "slug": "docusign-notification-failures-when-utilising-outlook-incident-5087-2026-06-12",
    "title": "Notification failures when utilising Outlook (Incident 5087)",
    "summary": "Notification failures when utilising Outlook (Incident 5087)",
    "status": "resolved",
    "stale": false,
    "severity": "minor",
    "startedAt": "2026-06-12T06:04:25.661+00:00",
    "updatedAt": "2026-06-12T06:37:46.474+00:00",
    "resolvedAt": "2026-06-12T06:37:46.432+00:00",
    "provider": {
      "slug": "docusign",
      "name": "Docusign"
    },
    "affectedServices": [],
    "links": {
      "html": "/incidents/docusign-notification-failures-when-utilising-outlook-incident-5087-2026-06-12",
      "api": "/api/v1/incidents/docusign-notification-failures-when-utilising-outlook-incident-5087-2026-06-12",
      "providerHtml": "/providers/docusign",
      "alerts": "https://outagedeck.com/account?stack=docusign&utm_source=api&utm_medium=response&utm_campaign=api_alerts&utm_content=incident"
    },
    "impactSummary": "Docusign reported a minor event for the affected tracked services.",
    "source": {
      "id": "source_docusign_status",
      "kind": "official_api",
      "name": "Docusign Status",
      "checkedAt": "2026-10-11T11:40:11.677+00:00",
      "stale": false,
      "officialUrl": "https://health.docusign.com/status",
      "statusPageUrl": "https://health.docusign.com/status"
    },
    "updates": [
      {
        "id": "update_statuspage_docusign_jklwgqc8vwqt_92q03zvmnz8f",
        "status": "investigating",
        "body": "Customers utilising Outlook may receive delivery notification failures when sending envelopes to signers. Engineering teams have been engaged and we are actively triaiging this issue.",
        "createdAt": "2026-06-12T06:04:26.23+00:00"
      },
      {
        "id": "update_statuspage_docusign_jklwgqc8vwqt_0np1dcqt2hf4",
        "status": "monitoring",
        "body": "A fix has been applied and our engineering teams are actively reviewing our telemetry to confirm this fix has mitigated the issue.",
        "createdAt": "2026-06-12T06:10:44.756+00:00"
      },
      {
        "id": "update_statuspage_docusign_jklwgqc8vwqt_kprwdp7d9r5l",
        "status": "resolved",
        "body": "We can confirm that this issue is now resolved, thank you for your patience.",
        "createdAt": "2026-06-12T06:37:46.432+00:00"
      }
    ],
    "access": {
      "plan": "public",
      "keyed": false
    }
  }
}