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Document Upload and Generation Errors (Incident 5073)

Resolved incidentMinor

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Timeline

Incident updates

Every update on the official status source, oldest to newest, exactly as it appeared there.

  1. Investigating

    We are actively investigating this issue.

  2. Investigating

    We are continuing to investigate this issue.

  3. Investigating

    We continue to investigate the issue and additional resources have been engaged.

  4. Investigating

    We continue to investigate the issue and additional resources have been engaged.

  5. Investigating

    We continue to investigate the issue.

  6. Identified

    We have identified the issue and a fix is being implemented.

  7. Monitoring

    A fix has been implemented and we are monitoring the results.

  8. Resolved

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.

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Users may encounter errors when attempting to process envelopes (Incident 5072)

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