Provider
DocusignIncident detail
Customers may experience timeouts related to core AI features which include document summarization and extractions. (incident 4961)
Resolved incidentMinor
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Timeline
Incident updates
Every update Docusign posted, oldest to newest, exactly as it appeared on their official status page.
Investigating
We are currently investigating this issue.
Identified
The issue has been identified and a fix is being implemented.
Investigating
We are continuing to investigate this issue.
Identified
The issue has been identified and a fix is being implemented.
Identified
We are continuing to work on a fix for this issue.
Monitoring
A fix has been implemented and we are monitoring the results.
Monitoring
We are continuing to monitor for any further issues.
Monitoring
We are continuing to monitor for any further issues.
Monitoring
We are continuing to monitor for any further issues.
Resolved
The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.
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