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Incident detail

Customers may experience timeouts related to core AI features which include document summarization and extractions. (incident 4961)

Customers may experience timeouts related to core AI features which include document summarization and extractions. (incident 4961)

Resolved incidentMinor0 affected services

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Incident updates

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  1. Investigating

    We are currently investigating this issue.

  2. Identified

    The issue has been identified and a fix is being implemented.

  3. Investigating

    We are continuing to investigate this issue.

  4. Identified

    The issue has been identified and a fix is being implemented.

  5. Identified

    We are continuing to work on a fix for this issue.

  6. Monitoring

    A fix has been implemented and we are monitoring the results.

  7. Monitoring

    We are continuing to monitor for any further issues.

  8. Monitoring

    We are continuing to monitor for any further issues.

  9. Monitoring

    We are continuing to monitor for any further issues.

  10. Resolved

    The incident has been resolved. Incident duration and timelines are subject to revision pending the results of any related investigation.