Skip to content
OutageDeck

Incident detail

Networking in BLR1

Resolved incidentMinor

Timeline window

to

Outage alerts

Get alerted the next time DigitalOcean breaks

Free email alerts for up to 5 providers — no card, live in about a minute. Paid plans add Slack, Discord, and webhook delivery across your whole stack, plus higher API quotas.

Set up free alertsHow DigitalOcean alerts work

Timeline

Incident updates

Updates are normalized from the official source chronology so timeline changes remain easy to scan.

  1. Investigating

    We are currently investigating an issue affecting outbound network traffic for Droplets in the BLR1 region. Customers may experience timeout errors or connectivity issues when attempting to reach external services.

    Our Engineering team is actively investigating the issue and working to identify the root cause. We will provide additional updates as soon as more information becomes available.

  2. Identified

    Our Engineering team has identified an issue affecting upstream network connectivity for Droplet-based services in the BLR1 region and is actively working with the relevant upstream providers to implement a resolution.

    Customers may continue to experience intermittent timeouts or connectivity issues when attempting to reach external endpoints from Droplets in BLR1.

    We will provide another update once the issue has been fully resolved or when additional information becomes available.

  3. Monitoring

    Our engineering team has implemented the necessary fixes affecting upstream network connectivity for Droplet-based services in the BLR1 region. Users should now be able to connect to the external endpoints from Droplets in BLR1.

    We are currently monitoring the situation to ensure that the service has returned to normal operation and remain stable. We appreciate your patience and will provide an update once the issue is fully confirmed as resolved.

  4. Resolved

    Our engineering team has resolved the outbound network connectivity issue in the BLR1 region. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.