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Incident detail

Block Storage Volume NYC1, NYC3, SGP1, SYD1 and BLR1

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Timeline

Incident updates

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  1. Investigating

    Our Engineering team is investigating an issue with attaching volume to the droplets in the NYC1, NYC3, SGP1, SYD1 and BLR1 regions. During this time you may experience an issue with attaching volume to the Droplet(s). We apologize for the inconvenience and will share an update once we have more information.

  2. Investigating

    We are continuing to investigate this issue.

  3. Investigating

    We are continuing to investigate this issue.

  4. Monitoring

    Our Engineering team has identified the root cause of the issue preventing volume attachments to Droplets in NYC1, NYC3, SGP1, SYD1, and BLR1 and has successfully implemented a fix. You should now be able to attach volumes to your Droplet(s) without encountering any further errors or issues.

    We are actively monitoring the situation to ensure the fix remains effective and will provide another update once the issue has been fully resolved.

  5. Resolved

    Our Engineering team has confirmed that the issue regarding volume attachment to Droplets in the NYC1, NYC3, SGP1, SYD1, and BLR1 regions has been fully resolved, and all services are now operating normally.

    If you continue to experience any issues, please contact our Support team by opening a ticket. We apologize for any inconvenience caused.