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Incident detail

Issues accessing Jira and Confluence in some regions

Issues accessing Jira and Confluence in some regions

Resolved incidentMinor3 affected services

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Incident updates

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  1. Investigating

    For customers that are currently experiencing issues accessing their Jira and Confluence sites, you are able to add /wiki/ to the end of your site name in order to continuing accessing Confluence. For example: https://site.atlassian.net/wiki/ Our team is continuing to investigate an issue impacting Jira sites with urgency.

  2. Monitoring

    We have identified the root cause of the access issues and have mitigated the problem. We are now monitoring this closely and will resolve this incident within the next hour.

  3. Monitoring

    Our systems are stable, and no recurrences have been observed. We will continue to monitor closely and provide updates as they become available.

  4. Resolved

    We identified a temporary access issue affecting some customers using several Atlassian Cloud products. All affected products are now back online, and no further impacts have been observed. We apologize for any inconvenience this may have caused.